Experience
2021—Now
Senior Product Designer
Fleap — marketplace platform
- — Lead designer for seller-side product across onboarding, dashboards and disputes
- — Rebuilt new-seller onboarding; week-one churn down 38%
- — Established the marketplace design system used by 4 squads
2019—2021
Product Designer
Splitfare — urban payments & logistics
- — Owned the dispute resolution redesign, cutting resolution time 52%
- — Designed the live delivery tracker now standard across markets
2017—2019
Product Designer
Fieldnote Studio — digital agency
- — Shipped 20+ client products across retail, travel and civic tech
- — Ran discovery workshops and usability testing end to end
Skills
- Figma
- Design systems
- Prototyping
- User research
- Usability testing
- Service design
- Framer
- HTML & CSS
- Amplitude analytics
- Accessibility (WCAG)
- Workshop facilitation
- Motion design